Conflict Resolution for Team Leaders / Supervisors

Conflict resolution involves two parties resolving their differences. There are several skills involved including a good understanding of your conflict management style, good listening skills and good problem-solving skills. The list below summarises the five steps to resolving conflicts using a third party. This third party could be a manager, supervisor, neutral friend etc. In […]

Functional Skills maths for Team Leaders / Supervisors

Team leaders / supervisors apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. The end-point assessment is the final part of the new apprenticeship standards in the United Kingdom. According to the standards: A team leader/supervisor is a first line management role, with operational/project responsibilities […]

Is care work preventing you from learning?

Yes, many people working in the care industry would answer. If you are a care worker or healthcare support worker, you might find it hard to add “learning” to your busy schedule. Other things that may prevent you from learning could be: family commitments lack of confidence (you may have had a bad experience at […]

Five Universities accepting Functional Skills

You can go to University with Functional Skills maths and English at Level 2.   Several universities in the UK accept Functional Skills as an alternative to GCSE’s and we have listed five in this article: University Description Links Wolverhampton Functional Skills Level 2 English West London Full recognition given to relevant key skills, functional […]

Methods of Text

Language features are used by writers to reinforce their points. Here are the language features you should look out for in your exam: (bold) heading numbers / figures / amounts / values / statistics first person (plural), use of ‘we’, ‘our’ exaggeration / hyperbole commands e.g. ‘ask yourself…’ Other language features include: rhetorical question uses […]

How to pass Functional Skills Tip 3: Emphasise the importance of developing good English and mathematical skills

Leaders and managers do not emphasise the importance of developing good English and mathematical skills linked to the apprentices’work. The planning and delivery of training to develop apprentices’English and mathematical skills are poor. Coaches do not pay enough attention to the development of English and mathematics skills and knowledge. Therefore, apprentices do not improve their […]

Off-the-Job Training

Off-the-job training is defined as learning which is undertaken outside of the normal day-to-day working environment and leads towards the achievement of an apprenticeship. This can include training that is delivered at the apprentice’s normal place of work but must not be delivered as part of their normal working duties. The off-the-job training must be […]